These Terms & Conditions govern your use of the framia platform and constitute a binding legal agreement between you and framia. Please read them carefully before registering or placing any bets.
You must be at least 21 years of age to register and use framia. Age verification is mandatory for all accounts.
framia is designed for players based in Indonesia. You are solely responsible for compliance with local laws.
Each individual may hold only one active framia account. Duplicate accounts will be closed and balances may be forfeited.
Bonus abuse, collusion, arbitrage betting, and use of automated systems are strictly prohibited and grounds for account suspension.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
| Term | Definition |
|---|---|
| "Platform" / "framia" | The online betting and gaming platform accessible at https://framia.cam, including all associated services, software, and content. |
| "We" / "Us" / "Our" | framia and its parent company, subsidiaries, affiliates, officers, directors, and employees. |
| "You" / "User" / "Member" | Any individual who accesses, registers on, or uses the framia platform. |
| "Account" | The personal account created by a Member upon completing the registration process on framia. |
| "Balance" | The total funds held in a Member's Account at any given time, consisting of real-money deposits and any credited bonus funds. |
| "Bonus Funds" | Promotional credits awarded by framia subject to wagering requirements and bonus-specific terms, as distinct from real-money deposits. |
| "Wagering Requirement" | The number of times a bonus amount must be bet before any associated winnings become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity and age verification process required by framia in accordance with anti-money-laundering and responsible gaming obligations. |
| "WIB" | Western Indonesia Time (UTC+7), the default time zone used by framia for all operational and customer service references. |
| "IDR" / "Rp" | Indonesian Rupiah — the default currency of the framia platform. |
2.1 Age Requirement. You must be at least 21 years of age to register and use framia. By registering, you warrant and represent that you are 21 or older. framia actively enforces age verification through our KYC process. Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be frozen pending investigation, and any winnings accrued will be forfeited.
2.2 Jurisdiction. framia is directed at adults in Indonesia and other jurisdictions where access to online betting platforms is not explicitly prohibited for individual users. You are solely responsible for determining whether using framia is lawful in your jurisdiction. framia does not provide legal advice and makes no representation that access to or use of the platform is lawful in any particular jurisdiction outside Indonesia.
2.3 Excluded Persons. The following persons are not permitted to register or use framia under any circumstances:
2.4 Single Account Rule. Each individual may hold only one (1) active framia Account at any time. Creating multiple accounts to circumvent limits, exploit bonuses, or evade a suspension is strictly prohibited and constitutes grounds for permanent termination of all associated accounts.
3.1 Registration Process. To access betting and gaming services on framia, you must complete the registration process by providing accurate, current, and complete information as requested. This includes, at minimum: your full legal name, date of birth, Indonesian national ID number (NIK) or valid passport number, residential address, email address, and preferred conta ct number.
3.2 Accuracy of Information. You are required to keep your registration information accurate and up to date at all times. framia reserves the right to request updated documentation at any time. Providing false, misleading, or incomplete information constitutes a material breach of these Terms & Conditions and may result in immediate account suspension and forfeiture of any balance.
3.3 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your Account credentials with any third party. framia will not be liable for any loss or damage arising from unauthorised access to your Account resulting from your failure to safeguard your credentials. You must notify framia immediately if you suspect any unauthorised use of your Account.
3.4 Account Currency. All framia Accounts are denominated in Indonesian Rupiah (IDR / Rp). Deposits and withdrawals are processed in IDR. framia does not currently offer multi-currency accounts.
3.5 Account Approval. framia reserves the right to decline any registration application without providing a reason. Account approval is not guaranteed and is subject to completion of KYC verification as described in Clause 8.
4.1 Accepted Payment Methods. framia accepts deposits and processes withdrawals via the following local Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. framia reserves the right to add or remove payment methods at its discretion, with reasonable notice provided to Members where practicable.
4.2 Deposit Processing. Deposits made via supported bank transfer and e-wallet channels are typically confirmed within sixty (60) seconds of receipt. framia is not responsible for delays caused by third-party payment processors, banking system outages, or force majeure events. Minimum deposit amounts apply and are displayed within the platform at the time of transaction.
4.3 Withdrawal Processing. Withdrawal requests that have passed identity verification requirements are processed within fifteen (15) to thirty (30) minutes during WIB business hours (09:00–22:00 WIB). Requests submitted outside business hours are queued and processed at the start of the next business session. Processing times may be extended during peak periods, Indonesian national holidays (including Idul Fitri, Lebaran, and Indonesian Independence Day), or where additional verification is required.
4.4 Withdrawal Conditions. To be eligible for withdrawal, you must:
4.5 Withdrawal Limits. Minimum and maximum withdrawal limits apply and are displayed within the platform. framia reserves the right to conduct enhanced due diligence on withdrawal requests that exceed specified thresholds. This is a standard anti-money-laundering measure and does not imply any wrongdoing on the part of the Member.
4.6 Own Funds Requirement. You may only deposit funds that belong to you. Depositing funds sourced from criminal activity, third-party accounts, or any form of financial deception is strictly prohibited and will be reported to relevant authorities. framia cooperates fully with law enforcement agencies in cases of suspected financial crime.
4.7 Dormant Accounts. An Account that has recorded no login activity for a continuous period of twelve (12) months is classified as dormant. framia reserves the right to apply a monthly inactivity fee of Rp 50.000 to dormant accounts, deducted from the remaining balance, until the balance reaches zero or the Member reactivates their account. Members will be notified by email before any inactivity fee is applied.
5.1 General Bonus Terms. All bonuses and promotions offered by framia are subject to these general Terms & Conditions and any additional terms specific to each individual promotion. In the event of a conflict between these general terms and promotion-specific terms, the promotion-specific terms shall prevail.
5.2 Wagering Requirements. Unless explicitly stated otherwise, all bonus funds are subject to a minimum wagering requirement before any associated winnings may be withdrawn. Wagering requirements, eligible games, and contribution rates are specified in the relevant promotion terms. As a general rule:
5.3 Bonus Expiry. Bonus funds that are not utilised within the period specified in the applicable promotion terms will expire and be removed from your Account automatically. framia is under no obligation to notify Members of imminent bonus expiry, though we endeavour to do so where technically feasible.
5.4 Bonus Abuse. framia employs automated and manual systems to detect bonus abuse, including but not limited to: claiming multiple accounts to receive the same promotion, using low-risk or arbitrage betting strategies to exploit bonus terms, and collusion between Members. Where bonus abuse is identified, framia reserves the right to void all associated bonuses and winnings, and to suspend or terminate the relevant Account(s).
5.5 Promotional Changes. framia reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any bets placed or bonuses claimed before the effective date of such changes will be honoured under the terms applicable at the time of the transaction.
5.6 Welcome Bonus Eligibility. Welcome bonuses are available to new Members only, on their first qualifying deposit. A Member who has previously held an Account on framia — regardless of whether that Account was closed — is not eligible for welcome bonus offers.
6.1 Bet Acceptance. All bets placed on framia are subject to acceptance by the platform. framia reserves the right to refuse, limit, or void any bet at its sole discretion, including where there is evidence of system errors, data feed failures, or suspicious betting patterns.
6.2 Odds and Prices. Odds displayed on the framia sportsbook are subject to change up until the moment a bet is confirmed. The odds applicable to your bet are those displayed and confirmed at the time your bet slip is accepted. Odds on BRI Liga 1 fixtures, EPL, La Liga, Serie A, Bundesliga, Champions League, and all other covered markets are subject to standard sports betting variance and market movement.
6.3 Mix Parlay Rules. Mix parlay (multi-leg accumulator) bets require all selections to win for the bet to return a profit. If any single selection within a mix parlay is voided (e.g., due to a postponed fixture), that leg is removed and the parlay recalculated with the remaining selections. Minimum and maximum selection counts for mix parlay bets are displayed within the sportsbook interface.
6.4 In-Play Betting. In-play (live) betting markets are offered on selected events. Bets on in-play markets are subject to a brief delay to account for data transmission latency. framia reserves the right to suspend in-play markets at any time during an event, particularly following significant match events (goals, red cards, etc.).
6.5 Void Bets. A bet may be declared void in the following circumstances: the event is cancelled or abandoned before completion of the minimum required playing time; a settlement error is identified; the bet was accepted in error due to a technical fault; or the event result is officially reversed by the relevant governing body after initial settlement.
6.6 Game Fairness. All casino and slot games hosted on framia are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. All games carry independent RTP certification. RTP figures are published within the game information panel for each title.
7.1 The following conduct is strictly prohibited on the framia platform. Violation of any of the following provisions constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, forfeiture of funds, and referral to law enforcement:
8.1 KYC Obligation. framia is required to verify the identity of all Members as part of its anti-money-laundering (AML) compliance obligations and responsible gaming commitments. KYC verification must be completed before any withdrawal is processed and may be triggered at any point during a Member's use of the platform.
8.2 Required Documents. KYC verification typically requires submission of the following:
8.3 Processing Time. framia endeavours to complete KYC reviews within twenty-four (24) hours of receiving all required documentation. Complex cases or requests for additional documentation may extend this timeline. You will be notified by email of the outcome of your KYC review.
8.4 Refusal to Verify. If a Member refuses to provide KYC documentation when requested, framia reserves the right to restrict the Account — including suspending withdrawal capability — until verification is satisfactorily completed. Persistent refusal may result in account termination.
9.1 Commitment. framia is deeply committed to promoting responsible gaming. We believe that gambling should be an enjoyable entertainment activity and not a source of financial or personal harm. All responsible gaming tools described in this clause are available to every Member at no charge.
9.2 Available Tools. The following responsible gaming tools are accessible directly from your Account settings:
9.3 Age Restriction Enforcement. framia employs active measures to prevent underage gambling, including mandatory age declaration at registration, KYC age verification, and ongoing monitoring for indicators of underage activity. For further information, please visit our dedicated Responsible Gaming page.
10.1 All content on the framia platform — including but not limited to the framia brand name, logo, website design, text, graphics, software, game interfaces, and data — is the exclusive intellectual property of framia or its licensed third-party providers. All rights are reserved.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the framia platform for your personal, non-commercial entertainment purposes only. This licence does not include any right to: copy, reproduce, distribute, publicly display, or create derivative works from any framia content; reverse-engineer or decompile any platform software; or use any framia trademark or brand asset without express written permission.
10.3 Any unauthorised use of framia's intellectual property may result in account termination and legal action.
11.1 To the fullest extent permitted by applicable law, framia's total aggregate liability to you in connection with these Terms & Conditions or your use of the platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by you to your framia Account in the twelve (12) calendar months immediately preceding the event giving rise to the claim.
11.2 framia shall not be liable for any of the following, whether direct or indirect:
11.3 Nothing in these Terms & Conditions excludes or limits framia's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
11.4 Platform Availability. framia aims to maintain platform availability at all times but does not warrant uninterrupted, error-free access. Scheduled maintenance, emergency updates, and external technical failures may periodically affect platform availability. framia will endeavour to provide advance notice of scheduled downtime where reasonably practicable.
12.1 Voluntary Closure. You may request closure of your framia Account at any time by contacting our support team. Account closure requests will be processed within five (5) business days. Any real-money balance remaining at the time of closure will be refunded to your registered payment method after deduction of any applicable fees, provided all KYC requirements have been met.
12.2 Suspension by framia. framia reserves the right to suspend or restrict your Account — with or without prior notice — where:
12.3 Termination for Cause. framia may terminate your Account permanently and forfeit your Account balance in cases of confirmed fraud, money laundering, bonus abuse, creation of duplicate accounts, or any other material breach of these Terms & Conditions. framia will provide written notification of termination for cause, including a summary of the grounds relied upon.
12.4 Post-Termination. Upon termination of your Account for any reason, your licence to use the framia platform is immediately revoked. Sections of these Terms & Conditions that by their nature should survive termination — including Clauses 7, 10, 11, and 13 — shall continue in full force and effect.
13.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which framia holds its primary international operating licence.
13.2 You acknowledge that the online betting and gaming industry operates within a complex and evolving international legal landscape. framia does not represent that its services are lawful in every jurisdiction. Users in Indonesia access the platform at their own discretion and are solely responsible for compliance with applicable Indonesian laws.
13.3 Any dispute arising from these Terms & Conditions that cannot be resolved through our internal complaints process shall be subject to binding arbitration in accordance with the rules of the applicable international arbitration body designated by framia's licensing authority. The language of arbitration shall be English.
13.4 Dispute Resolution. Before initiating formal arbitration, you must first submit a written complaint to framia's customer support team. framia will acknowledge receipt within forty-eight (48) hours and endeavour to resolve the complaint within fourteen (14) business days. This internal complaints process is a condition precedent to any formal dispute resolution.
14.1 framia reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to Members via email and/or a prominent notice on the platform at least seven (7) days before the amended terms take effect.
14.2 Your continued use of the framia platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must cease using the platform and may request account closure in accordance with Clause 12.1.
14.3 The most current version of these Terms & Conditions is always published at https://framia.cam/terms-conditions. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
15.1 If you have any questions about these Terms & Conditions, wish to make a complaint, or need assistance with your Account, please contact the framia support team through the following channel:
For responsible gaming concerns or self-exclusion requests, please also visit our dedicated Responsible Gaming page for immediate access to all available tools.
We write our policies to inform our Members, not to obscure obligations. Here is what sets the framia approach apart.
Every clause in framia's Terms & Conditions is written to be understood — not to bury obligations in complex legal language. If you have a question about any clause, our support team can explain it.
Our withdrawal processing commitment — 15 to 30 minutes during WIB business hours — is written directly into these Terms. We hold ourselves publicly accountable to that standard.
We never change our terms without warning. Material amendments to these Terms & Conditions are communicated at least seven days before they take effect — always with a clear summary of what changed.
Our Indonesian-speaking support team is available around the clock to answer any questions about these Terms & Conditions, your account, or the platform in general.